Turning everyday mobility business work into confident, well-judged use of AI.
Training Format
Hybrid: online and in-person workshops.
Hours
5-6h (core modules)
Language
All training will be in English, with Portuguese and Spanish translations available.
Certificate
A certificate from EIT Urban Mobility. is awarded upon completion of the online course(s).
Who is this course for?
Who is AIM4Mobility addressed to?

Interested in learning how to use LLM and AI more effectively in urban mobility?
COURSE OBJECTIVES
At the end of the course you'll be able to
What will the participants get from the course
Understand
how LLMs work and identify their key limitations for commercial and operational mobility contexts.
Use
advanced prompting patterns for data analysis tasks (CSV/Excel), report generation, and workflow automation.
Use LLMs
to explore fleet operations data, summarise performance metrics, and draft improvement recommendations.
Evaluate
and verify AI-generated outputs with professional accountability for commercial deliverables.
Apply LLMs
to analyse tender documents, compare city-level transport KPIs (Eurostat), and draft proposals and reports.
Design (optional capstone)
an AI-assisted workflow for a real company mobility challenge.
MOBILLITY METHODOLOGY
A two-part journey: learn online, then apply it in person.
MODULES
Course structure and modules
MODULE 1 – LLM Foundations for Mobility Professionals
Focus: Calibrating trust before applied work begins
This module covers how LLMs work, their key limitations, and trust calibration for commercial mobility contexts.
This module covers how LLMs work, their key limitations, and trust calibration for commercial mobility contexts.
Key Themes: Common failure modes and the importance of verification in professional deliverables.
Outcome: A realistic, calibrated sense of what LLMs can be trusted to do in commercial and operational mobility work.
MODULE 2 – Fleet Data & Service Analysis
Focus: From raw operations data to recommendations
This module applies LLMs to fleet operations data.
This module applies LLMs to fleet operations data.
Key Themes: Exploring fleet operations data, summarising performance metrics, identifying patterns, and drafting improvement recommendations using LLMs.
Outcome: Ability to move from raw fleet data to clear, LLM-assisted performance insights and recommendations.
MODULE 3 – Tenders, Benchmarking & Client Communication
Focus: Research, tenders, and client-facing deliverables
This module tackles the highest-adoption task family in the companies survey: research, tenders, and client-facing work.
Key Themes: Analysing tender documents, comparing city-level transport KPIs (Eurostat), competitive intelligence, and producing client-facing deliverables.
Outcome: Ability to use LLMs to accelerate tender analysis, benchmarking, and client communication with confidence.
MODULE 4 – Prompting for Productivity
Focus: Advanced prompting for data and reporting
This module builds advanced prompting competency that applies across both data analysis and document-production task families.
Key Themes: Advanced prompting patterns for data analysis (CSV/Excel), report generation, and workflow automation, covering role prompts, few-shot examples, chain-of-thought, and iterative refinement.
Outcome: A reusable toolkit of prompting patterns for day-to-day productivity tasks.
MODULE 5 – Evaluating & Trusting AI Outputs
Focus: The quality gate
This module addresses the number one barrier identified for companies: quality and reliability concerns.
Key Themes: Error detection, verification workflows, hallucination identification, cross-checking strategies, and professional accountability in commercial deliverables.
Outcome: A systematic verification habit that protects the quality of commercial deliverables.
MODULE 6 – Capstone (optional Gold Distinction)
Focus: Synthesis and professional accountability
The Capstone is where theory meets a real company mobility challenge, designed for those seeking a Gold Distinction.
Key Themes: Designing an AI-assisted workflow for a real company mobility challenge, integrating skills from all five core modules into a self-directed project.
Outcome: documented, repeatable workflow demonstrating tool selection, prompt strategy, verification steps, and professional accountability — usable immediately in the learner's professional work.
WORKSHOPS
Apply what you've learned online, in person.
MODULES
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CERTIFICATE OF COMPLETION
Interested in learning how to use LLM and AI more effectively in urban mobility?
This project is supported by EIT Urban Mobility, an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union. EIT Urban Mobility acts to accelerate positive change on mobility to make urban spaces more liveable. Learn more: eiturbanmobility.eu






