Turning everyday city mobility work into confident, well-judged use of AI.
Training Format
Hybrid: online and in-person workshops.
Hours
4-6h
Language
All training will be in English, with Portuguese and Spanish translations available.
Certificate
A certificate from EIT Urban Mobility. is awarded upon completion of the online course(s).
Who is this course for?
Who is AIM4Mobility addressed to?

Interested in learning how to use LLM and AI more effectively in urban mobility?
Course's objectives
What will the participants get from the course
Understand
how LLMs work and identify their key limitations in contexts relevant to public-sector mobility professionals.
Draft
policy briefs, public notices, and multilingual communications for different stakeholder audiences.
Use LLMs
to support document production: summarising, comparing, and drafting sections of policy documents and plans.
Evaluate
LLM outputs critically: identifying errors, hallucinations, and reliability limits in a public-sector context.
Apply LLMs
to citizen engagement analysis and regulatory compliance tasks like classifying feedback and extracting obligations from EU directives.
Design
an AI-assisted workflow for a real municipal mobility challenge.
MOBILLITY METHODOLOGY
A two-part journey: learn online, then apply it in person.
MODULES
Course structure and modules
MODULE 1 – LLM Foundations for City Professionals
This module covers how LLMs work and their limitations, alongside data protection awareness and trust calibration for public-sector contexts.
Key Themes: GDPR primer, redaction techniques, and building an appropriate level of trust in LLM outputs when working with citizen and municipal data.
Outcome: A working understanding of what LLMs can and cannot be trusted to do in a public-sector mobility context.
MODULE 2 – Document Development Support
This module applies LLMs to the document-heavy reality of city mobility work.
Key Themes: Summarising reports and plans, extracting policy commitments, and drafting document sections. Exercises use real mobility planning documents, with a cross-departmental briefing task for realistic coordination practice.
Outcome: Confidence in using LLMs to accelerate document production without losing accuracy or nuance.
MODULE 3 – Citizen Engagement & Regulatory Compliance
Focus: From feedback to obligations
This module tackles two of the highest-impact, lowest-current-adoption task families identified in the cities survey.
Key Themes: Classifying citizen feedback (using the Barcelona IRIS dataset), detecting sentiment patterns, extracting obligations from EU regulations (CVD, AFIR), and mapping requirements to municipal responsibilities.
Outcome: Ability to turn citizen feedback and regulatory text into structured, actionable information.
MODULE 4 – Policy Drafting & Communication
Focus: Writing for different audiences
Key Themes: Drafting policy briefs, public notices, and multilingual communications, with emphasis on adapting outputs for different stakeholder audiences and maintaining appropriate register.
This module builds on document and compliance skills to produce audience-ready outputs.
Key Themes: Drafting policy briefs, public notices, and multilingual communications, with emphasis on adapting outputs for different stakeholder audiences and maintaining appropriate register.
Outcome: Ability to produce clear, appropriately pitched communications for a range of municipal stakeholders.
MODULE 5 – Verification & Professional Judgment
Focus: Trust but Verify
This module develops the critical evaluation skills needed for public-sector decision-making.
Key Themes: Error detection, hallucination identification, cross-referencing workflows, and systematic evaluation practices.
Outcome: A repeatable approach to verifying LLM outputs before they inform decisions.
MODULE 6 – Capstone (optional Gold Distinction)
Focus: Synthesis and integration
The Capstone is where theory meets a real municipal project, designed for those seeking a Gold Distinction.
Key Themes: Designing an AI-assisted workflow for a real municipal mobility challenge, integrating skills from all five core modules.
Outcome: A tangible, self-directed project demonstrating the complete workflow, from task definition through LLM-assisted execution to critical evaluation.
WORKSHOPS
Apply what you've learned online, in person.
MODULES
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CERTIFICATE OF COMPLETION
Interested in learning how to use LLM and AI more effectively in urban mobility?
This project is supported by EIT Urban Mobility, an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union. EIT Urban Mobility acts to accelerate positive change on mobility to make urban spaces more liveable. Learn more: eiturbanmobility.eu






